Privacy Policy for Shopo

1. Introduction

Shopo ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

2. Information We Collect

2.1 Account Information

• Email address
• Name
• Authentication information via Clerk ID

2.2 Store Data

• Products descriptions you provide
• Product images
• Store logo
• Team members

2.3 Payment Information

• Payment amount and currency
• Order ID and payment status
• Transaction dates

2.4 Usage Data

• Subscription plan details
• Website analytics
• Product analytics

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our service
• To process payments and manage your account
• To analyze changes of stores as requested
• To notify you about changes to our service
• To monitor and improve our service
• To provide customer support

4. Data Storage and Security

Your data is stored in a secure PostgreSQL database. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

6. Third-Party Service Providers

We may use third-party service providers to:

• Facilitate payments
• Authenticate users (via Clerk)
• Host our infrastructure

These providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Email Communications

If you choose to receive email notifications, we may send you:

• Service updates
• Usage alerts
• Billing information
• Feature announcements

You can opt out of email notifications by updating your preferences in your account settings.

8. Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take necessary actions.

9. Your Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you
• Request correction of your personal information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing your personal information
• Request transfer of your personal information
• Withdraw consent

10. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your interactions with our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: raihan@shopo.site